Before requesting a refund
- Read the theme's installation guide and documentation.
- Ensure the theme is being used for its intended function and purpose (check the theme description), eg. is the theme meant to be compatible with an older version of React?
- Search our Help for the issue you are experiencing.
Check if you are eligible for a refund
You have 24 hours to inspect your purchase and to determine if it does not meet with the expectations laid forth by the seller. In the event that you wish to receive a refund, the contributor will issue you a refund and ask you to specify how the product failed to live up to expectations.
After the first 24 hours period, if one of the warranties given in section "Warranties contributors make" has been breached, or a refund is required under the Customer refund policy or a relevant consumer protection laws is applicable, you can ask for a refund.
I want a refund
If you'd like a refund please reach out to the contributor.
The refund can take between 5 and 10 days. In the occurrence of a full refund, the license is revoked. Any usage of the theme is strictly prohibited and it must be destroyed immediately.