Technical support for each theme is given directly by the creator of the theme. You can find a link to contact the contributor on their dedicate page:

 

Support for the themes is given for 6 months after you purchase the theme and is specific to questions around functionality, bugs, and basic implementation. Theme creators cannot troubleshoot or give guidance about how other plugins or assets may work (or not) with their themes. Response times may vary depending on availability. 

To expedite your support request some common suggestions are:

  1. Include your order number
  2. Share a link to your website or code (Codesandbox, Codepen, etc.)
  3. Share any errors
  4. Share reproduction steps